Solutions · Commercial auto
Investigation questions built for fleets and trucks.
A business vehicle, a delivery fleet, and a tractor-trailer raise different questions. Sentanis asks them of the same claim record and ties each to a candidate source.
Light commercial auto
Question to investigate
Who controlled the vehicle and authorized the trip?
Vehicle schedule · dispatch · policy forms
Light fleets
Question to investigate
Which unit and driver were assigned for the shift?
Fleet roster · key log · telematics
Commercial trucking
Question to investigate
Which sources identify the carrier and controller of each unit and load?
Bill of lading · ELD · maintenance files
Follow the question back to its source.
Staff record the finding. A candidate document is not a verified fact until a person says so.
Was the driver acting within the scope of the scheduled business use?
The listed vehicle was scheduled for business use on the loss date.
Policy declarations · p. 14